I truly enjoyed the welcoming touches in the hotel's design, especially the airy common areas decorated with lovely plants and comforting decor. It made the environment feel very homey and accessible for everyone, including seniors like myself.

Perhaps the children working there could prepare more Western dishes.

The ladies at the reception deserve an extra big praise. I had a few special requests and they helped me a lot. The room was spacious and well equipped. The hotel itself is quite large and is probably usually welcomes group tourists. The breakfast room (buffet) was more like a fast food restaurant. The hotel is a few minutes walk away from the train station. There is also the bus station, for example for trips to the Taroko-Gorge.

Marvellous location, walking distance from The Tropic of cancer. A train station very close to our hip new hotel. Incredible and delicious breakfast with live music for all tastes.

The room at Kindness Hotel Hualien Main Station felt cozy with plush bedding and a spacious work desk. As a guest who values comfort and functionality, I appreciated the free WiFi and convenient amenities.

Parking at the hotel could be confusing at first, but the free parking lot across the street eased the inconvenience.

Great location near train and bus stations. Offers complimentary breakfast and evening supper. Many amenities in rooms, including laundry facilities. Biking options available for exploring nearby attractions. Staff is friendly and accommodating. 🍦.

The hotel is huge and spotless with a great restaurant, I had a great stay. The room was outstanding and modern and the bathroom was amazing. The service was good and the staff were superfriendly and respectful. I loved staying here, no complaints whatsoever.

Very friendly and helpful staff. Very good breakfast. A lot of national and also international cuisine. Coffee, ice cream and pastries can be consumed free of charge at any time. Surprisingly, the price also included a Chinese buffet for dinner.

Big hotel, no alcohol.

Attentive and friendly staff made us feel right at home during dinner, treating us like old friends. 😊

Staying at Kindness Hotel Hualien was a delightful experience. the rooms were clean, spacious, and well-equipped. the hotel provided a good breakfast spread and even offered supper from 8 to 10 pm. the location, just a short walk from the train station, was convenient for exploring the area.

Limited seafood dishes. Fruits were sparse.

Very nice staff, good value for money.

The hotel was wonderful and clean. The staff were superbly friendly and attended to us in a warm and hospitable manner. The location was particularly good, near key tourist places like Meilunshanshengtai Park. The neighborhood was luxurious, with close proximity to a convenience store, cinema, restaurants, and the main downtown area.

This hotel is conveniently located very close to the train station, making it easy to get around the city. The staff here provided excellent service and were always warm and hospitable. I particularly appreciated the helpfulness of the receptionist who assisted us during supper. The hotel also offers a wide range of amenities including free toiletries, air conditioning, and an electric kettle in the room. Additionally, the on-site restaurant and snack bar were convenient options for dining. The leisure garden area was a great spot to relax with Wi-Fi access and the availability of bike rentals added to the overall experience.

I highly recommend this place to anyone looking for a comfortable and convenient hotel.

The Kindness Hotel Hualien in Hualien City is a great choice for those looking for a comfortable and convenient place to stay while exploring the city. The staff is incredibly friendly and helpful, making you feel welcome from the moment you arrive. The rooms are spotlessly clean and well-maintained, ensuring a comfortable stay. Additionally, the hotel's location is very convenient, allowing easy access to the city's attractions. The buffet breakfast offered at the hotel is fantastic and adds to the overall positive experience.

The newly built facilities and rooms here are top-notch and offer great amenities.

Traveling to explore Taroko National Park, we stayed at Kindness Hotel. the location near the train station was perfect for our adventures. Exceptional amenities included a free supper buffet, a cozy drinks lounge, and complimentary ice cream. the spacious, well-equipped rooms and helpful staff enhanced our stay. the convenient access to transportation and nearby attractions like Dongdamen night market made our visit even more enjoyable.

Couldn't recommend more this hotel.